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PRIVACY POLICY The Sheppard West Neighbourhood Association (SWNA) is the voice of the homeowners and people living within our geographical boundaries. With more than 400 members, we provide advocacy and support to homeowners in our area. We do this by: • Working with all levels of government and area businesses • Promoting management excellence • Engaging our members in the political process • Fostering new ideas and events of interest to our members • Keeping our members up to date • Building connections SWNA is staffed by volunteers who strive to serve our members based on SWNA Mission Statement. SWNA is committed to protecting the privacy of our members. All information collected, used and/or disclosed by SWNA is done so in accordance with the following Privacy Policy. Information We Collect According to PIPEDA (the Personal Information Protection and Electronic Documents Act), Personal information is information about an "identifiable individual", but does not include the name, title, business address or business phone number of an employee of an organization. Most of the information we collect is not personal information. The types of personal information that we do collect can include: names, addresses, phone and/or fax numbers of board members and registrants, as well as e-mail addresses. Information is also collected through registration for our educational programs and annual conference. SWNA collects no personal information about you unless you choose to provide that information to us. The information you provide to SWNA – such as your name, address, e-mail etc. – allows SWNA to inform you of issues, events or special offers which may be of interest to you. Any personal data about our members or website visitors is stored securely and used only for the purposes stated below. By becoming a member or by requesting information or registering for events or courses offered by SWNA, you give SWNA permission to contact you by way of the information provided. How We Use the Information SWNA may use the personal information that you provide as follows: • To correspond with you, by either mail, e-mail, phone or fax • To track statistics that help us improve our member services • To share with specific reputable companies and organizations (associate members) such as the City of Toronto, whose regulations require us to divulge our membership list in order to book space for events. Special Event Registration Information SWNA routinely offers courses, events and activities for which individuals are invited to register. These special events include, but are not limited to, Education Courses, Regional Meetings, and the Annual Conference. The information collected on registration forms for these events may be used to produce badges and to contact the individuals with specific details about the event (e.g. location, timing, background papers, etc.). It is also used to produce a registrants list, which may be distributed to all the participants. From time to time, this information may also be made available on an event-only basis to specific, reputable companies and organizations whose products and/or services we believe may be of interest to the registrants. All registrants will be given the option to opt out of receiving these communications. Data collected for this purpose is kept only as long as legally required for auditing purposes and is then destroyed in a timely and secure manner. Web-Site The nature of the Internet is such that it passively and automatically collects certain information about a users traffic patterns, linked to their Internet Protocol (IP) addresses. These are unique Internet "addresses" assigned to all web users by their Internet Service Providers (ISP). IP addresses are automatically logged by web servers. SWNA members who log on to the "Member Only" pages of the website using their member log on name and password may have their visits tracked in our member database for statistical purposes. Our website is hosted on servers owned and managed by a third-party, 1and1. Any personal information collected on our behalf by 1and1.com, such as server log data (see below), is managed in accordance with their privacy policy, and is protected by applicable law. Server logs Our servers automatically log information about visits to our website in the normal course of establishing and maintaining web connections. Server logs record statistical information such as visitor IP addresses, type of operating systems, time and duration of visit, web pages requested, and identify categories of visitors by items such as domains and browser types. These statistics are reported in aggregate form to our web and communications staff, and are used to improve our website and ensure that it provides the optimal web experience for visitors. Cookies The SWNA website may use "cookies". A cookie is a file created by a website to store information on your computer, such as your preferences when visiting that site. Specifically, SWNA uses cookies to store user information – like passwords – to "remember" member logins. The goal is to save you time and provide you with a more meaningful visit and to measure website activity. When you leave the SWNA website The SWNA website contains links to other sites. Once you click the link to another site, you are subject to the privacy policy of the new site. Other sites to which we provide links may be governed by a different policy, so be sure to review the privacy policies of all externally-linked sites. Our Commitment to Security We have put in place appropriate physical, electronic, and managerial procedures to safeguard and prevent unauthorized access to personal information, and ensure that the information we collect is used for the purposes stated above. SWNA uses encryption, password protection and other technology to protect personal information from unauthorized third party access, alteration, theft or misuse. How You Can Access or Correct Information You may change or modify information that you have already provided by contacting SWNA via e-mail at admin@SheppardWest.ORG.
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